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Frequently Asked Questions

a photo of deanna who is reorganising and decluttering a study in a home based in adelaide
  • What does a professional home organiser do?
    A professional organiser provides an extra set of hands to help with clutter control, sorting, organising and developing systems within your home to help you maintain order.
  • Why do I need a professional organiser?
    There are many life events and changes that mean some people may need help to declutter and organise their home. A professional organiser will help you put systems in place so you can find your things when you need them. After your home has been professionally decluttered and organised you will feel like a weight has lifted and your home will feel calmer and more inviting. It's been proven that decluttering and creating order in your home can help improve the symptoms of stress and anxiety.
  • How long will it take to organise my home?
    The number of sessions that you may require depends on how many rooms or spaces you need to declutter and organise. It also depends on the size of your home, the amount of items you have, where you are in your journey, whether you will be hands on-working together, and how easy or challenging you may find it to make decisions around items you wish to keep or discard. In one 5-hour Chaos to Calm Session, we are usually able to complete one room or area such as the pantry, a large kitchen or wardrobe. On some occasions we may need extra time to complete the space, and other times we have time to spare and can get started on another area! During a complimentary discovery call, and after viewing images of the areas you want to improve, I am normally able to determine how long the process could take.
  • How much will it cost to declutter and organise my home?
    It really depends on the size of your home and the amount of rooms or spaces you feel you need assistance and support with. Generally speaking, it takes around 5 hrs to declutter one room or space. Please see our packages for more detail on pricing.
  • What should I expect during the initial discovery call?
    During the discovery phone call we will talk about your home, how you or your family uses the spaces, and the challenges and obstacles that you may be facing. This call usually takes around 15-30 minutes. I will ask you to send me photos of the spaces that you need help with so I can gauge the amount of work that's needed, and then create a plan.
  • Do you work with those with hoarding disorder?
    I work with those who have identified that their belongings are controlling their lives and are actively seeking change to help them. I always encourage a person with a hoarding disorer to first seek professional help before we go ahead and arrange a discovery call.
  • What happens during a typical decluttering or organising session?
    I work closely with you, support you and guide you to ensure your home is organised in a way that works for you and your family today and into the future. Here is a general guide to a typical organising and decluttering session: We set a vision. For your home and for your life. We discuss the function of the space that we are working on and set the goal for the session. Decluttering and Sorting. We begin by collecting and sorting the items into like categories. This will help you to see what you own, then you can identify the items you wish to keep and those you would like to dispose of, donate or re-home. It's up to you how hands on you want to be during this process. If mobility is an issue for you, I will do all of the lifting and hands on work for you. When it comes to decluttering I will provide advice, but will not make you get rid of anything. It is essential that the final decision on what to keep and what to get rid of is made by you. Planning and organising your space. Once your space is clear of clutter, it's time to begin the organising of your belongings and put some systems in place to ensure that your space works efficiently for you. I will look strategically at the space and the areas and will provide advice and guidance on the most appropriate way to store your belongings according to your needs. It is crucial that this step is customised to you and for your family, so that you will be able to maintain it in the long term. Purchasing and supply of organising tubs and storage. Prior to our session day, I may have advised you on the purchase of tubs, containers or other organising storage solutions. If storage items were recommended, you may have purchased these yourself- or I will have sourced the items you need and provide them on your session day. In many cases by the time we have decluttered we find that you may have an excess of empty containers and purchasing more may not be necessary. Storage items that I have sourced and supplied are sold separately and are not included in the package price. Completion & maintenance. At the end of your session, your space will be organised in a way that works for you. A sense of calm will emerge from the room and for many people this feels like a huge weight being lifted off their shoulders. I will provide you with strategies and techniques to help maintain your space. If you are still unsure about being able to maintain the space for yourself, you may consider my express 2-hr Pick Me Up package for some regular maintenance.
  • Can you assist with preparing my home for sale or to help me move home?
    Yes! Whilst we don't offer home staging or furniture hire, we can assist you preparing your home for sale by decluttering and moving excess items to make your home inspection ready! If you need some recommendations for property styling we can put you in touch with our preferred suppliers. We can also help with packing and unpacking to make moving home a breeze!
  • What if I need to reschedule my booking?
    We understand that life happens and sometimes things get in the way. If you have booked with us and need to cancel or reschedule, we simply ask that you give us at least 48 hrs notice via email or telephone. Any bookings that are cancelled or rescheduled within 48 hrs of a confirmed booking will forfeit their 50% deposit.

Have a question that's not listed?

Please feel free to reach out and get in touch!

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